All items are custom-made to order - WE SHIP WITHIN 10-14 DAYS

FAQ's

TURNAROUND TIME Orders ship out within 14 DAYS. This is the time required to complete your item and doesn't include the shipping time. If you need your item by a certain date, please contact us so that we can ensure availability prior to your purchase. PAYMENT We accept Paypal, Amazon Pay, and all major credit/debit cards. CANCELLATIONS Your order can be cancelled within 12 hours of purchase. After 12 hours, we will not accept cancellations due to the personalized nature of the items. REFUNDS All sales are final. In the event that an error is made on our part, we will replace the item provided you contact the shop within 72 hours of receipt of your order and provide proof of the error. If it is proven our responsibility, we will either replace the item or offer a full refund. Please be aware that we reserve the right to request return shipping (at our expense) and photo proof of the damaged item(s) in question. Failure to provide proof constitutes your consent to keeping the item as is and releases the shop from any further action to replace or refund the purchase. If an item is found to be worn or used and returned, a refund will not be given. EXCHANGES We do not except exchanges as most of the items sold in the shop are custom made and/or personalized. FABRICS/COLORS Items may differ slightly from the photo, such as placement of fabric pattern or adjustment of fonts. We reserve the right to substitute a different fabric than shown. A slight difference between real and perceived colors of an item may occur due to the nature of an item or resolution of a monitor. CARE INSTRUCTIONS Bodysuits/onesies, shirts, burp cloths and bibs are 100% cotton and will shrink if washed and dried on warm/hot settings. For best results, we recommend laundering your item in cold water using the gentle/delicate cycle or hand wash. Hang the item or lay on a flat surface to dry. A warm iron may be used to remove wrinkles. Iron your item inside out or use an ironing cloth over the embroidered design. DO NOT place the iron directly on the design. SAFETY All items are crafted in a smoke-free, pet-free home.

Do Not Sell My Personal Information

As described in our Privacy Policy, we collect personal information from your interactions with us and our website, including through cookies and similar technologies. We may also share this personal information with third parties, including advertising partners. We do this in order to show you ads on other websites that are more relevant to your interests and for other reasons outlined in our privacy policy. Sharing of personal information for targeted advertising based on your interaction on different websites may be considered "sales", "sharing," or "targeted advertising" under certain U.S. state privacy laws. Depending on where you live, you may have the right to opt out of these activities. If you would like to exercise this opt-out right, please follow the instructions below. If you visit our website with the Global Privacy Control opt-out preference signal enabled, depending on where you are, we will treat this as a request to opt-out of activity that may be considered a “sale” or “sharing” of personal information or other uses that may be considered targeted advertising for the device and browser you used to visit our website.